Knowledge Base

Restaurant Mobile Inventory App — Offline Counting & Real-Time SyncStep-by-step guide

How to use the mobile app for restaurant inventory counts offline, ordering on the go, and real-time data sync across shifts.

When to use this guide

Use this guide when your team needs to run counts or check orders from the floor without a desktop.

  • You are rolling out the mobile app to shift leads or kitchen staff.
  • You need reliable offline counting in areas with limited connectivity.
  • You want real-time visibility into inventory and orders from any location.

Before you start

Confirm device readiness and user access before the first mobile session.

  • Operations manager: decides which roles use the mobile app daily.
  • Shift leads: download the app and verify sign-in before their first count.
  • IT or admin: confirms devices meet minimum requirements and have storage space.

Step-by-step workflow

Set up the app, run your first count, and verify sync.

  • Download the Vellin app from the App Store on each team device.
  • Sign in with existing credentials and confirm the correct location loads.
  • Start an inventory count session while connected to verify items appear.
  • Move to an offline area and continue counting without interruption.
  • Return to a connected area and confirm counts sync automatically.
  • Review synced data on the web dashboard to verify accuracy.

What good looks like

Teams count and check orders from anywhere without workflow gaps.

  • Shift leads complete counts on the floor instead of returning to a desktop.
  • Offline counts sync cleanly when connectivity returns with no data loss.
  • Managers see real-time count progress across locations from the dashboard.

Common mistakes and fixes

Mobile issues usually come from setup shortcuts or sync misunderstanding.

  • Mistake: skipping the first connected count. Fix: always run one connected session before going offline.
  • Mistake: using outdated app versions. Fix: enable auto-updates or check before each shift.
  • Mistake: assuming instant sync. Fix: verify sync completed before closing the app after offline work.

Related guides

Keep going with adjacent workflows your team usually sets up next.